FAQ

WHAT ARE YOUR SHIPPING TIMES?

Most orders are processed within 3 business days from placing order and typically shipped within 5-7 days. The majority of the items we offer ship directly from the Manufacturer which allows us to offer you the best price possible

US Shipping Time Estimates

7-20 Days 

International Shipping Time Estimates 

20-40 Days

DO YOU DELIVER PRODUCTS INTERNATIONALLY?

ThreadTonic successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

HOW DO I PLACE AN ORDER? 

Just choose your style/colour from the dropdown menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and send you a follow-up email with your tracking number. 

I'VE RECEIVED ONE ITEM BUT NOT OTHER(S) FROM THE SAME PURCHASE?

Since items may ship directly from the manufacturer or different warehouses, your purchase may arrive in more than one package. Please allow 3-4 weeks for delivery.

HOW SECURE IS MY PERSONAL INFORMATION?

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

DOES THREADTONIC OFFER A QUALITY GUARANTEE ON THE PRODUCTS IT SELLS?

If you don’t love your product, we’ll take it back! We carefully inspected all of our products for quality to ensure that we give our customers only the very best.